Use of alternative dispute resolution is both cost effective and a means of maintaining a long term relationship between parties.
Arbitration and/or Mediation may be stipulated by the parties’ contract or by an agreement of the parties as an alternative to litigation.
We at AML are trained Arbitrators and mediators with years of experience in alternative dispute resolution. We provide high quality service at an affordable price.
Contact us for a free initial consultation and a quote.
Arbitration is a voluntary agreement by two contracting parties to submit their dispute to be determined by an independent third party called an Arbitrator or a tribunal of Arbitrators. The Arbitrator(s) hear the dispute in a less formal setting than a courtroom. The parties present their evidence and their case. After hearing the evidence the Arbitrator(s) makes a decision and presents an award that is enforceable in court. Arbitration is alternative to court action (litigation), and generally just as final and binding. We at AML have qualified arbitrators who are here to assist in resolving your dispute.
Mediation is a more informal method of resolving a parties dispute. In mediation, the parties control the outcome and directly participate in the negotiation of the settlement. A Mediator is selected by the parties to consider the dispute objectively and to assist the parties in a mutually agreed settlement. Mediation has the benefit of an increased likelihood of preserving the parties’ business or social relationship.
Please contact us if you require our mediation service.
Litigation is the ultimate remedy of resolving a dispute between contracting parties. When all else fails parties may need to attend court for a formal decision on their case. This is a more formal and more lengthy process of resolving disputes compared to Mediation and Arbitration. We at AML have experienced advocates who can litigate on your behalf.
AML dispute Resolution
Kemp House, 160 City Road, London, EC1V 2NX
09:00 – 17:00
We at AML are committed to providing a high quality service. However, if there are any complaints or concerns, please raise them with us as soon as possible. On receipt of all written complaints, we will:
Our reply to any complaint will set out
If you disagree with the conclusion you can within 14 days write into us appealing your decision with the grounds of Appeal. We will attempt to resolve this promptly through negotiation, or otherwise agree to enter into mediation.
If the response is not accepted the complainant can appeal to the CMC on certain grounds. Details of the CMC's appeal processes can be found here: https://civilmediation.org/for-the-public/complaints/
A written record of the formal complaint and all other related papers, replies, etc. will be kept on file for a period of six years. All conversations and documents relating to the complaint will be treated as confidential and will be disclosed only to the extent that is necessary. We hope that the procedure used at AML will resolve any outstanding issues.